Privacy Policy
This privacy policy explains how Hild House OÜ collects, uses and protects your personal data on the website hildhouse.ee. We are committed to protecting your privacy and process personal data in accordance with the EU General Data Protection Regulation (GDPR).
1. Data Controller
Company name: Hild House OÜ
Registry code: 16097527
Email: hildhouse@hildhouse.ee
Website: hildhouse.ee
2. What data do we collect?
We collect data only to provide our services and to improve the user experience on our website.
Via contact forms:
Name, email address, phone number and any other information you provide when submitting an inquiry.
Automatically collected data (cookies and tracking technologies):
IP address, device type, browser information, time spent on the website, visited pages and other website usage data (via Google Analytics and Meta Pixel).
Newsletter subscription:
Email address (via Smaily).
3. Purpose and legal basis for processing data
We process personal data for the following purposes:
Responding to inquiries
Processing the information you submit through the contact form.
Legal basis: preparation of a contract or legitimate interest.
Marketing
Sending newsletters and offers.
Legal basis: your consent.
Website analytics and marketing analysis
Improving the usability of the website, measuring marketing campaigns and optimizing advertisements (Google Analytics and Meta Pixel).
Legal basis: legitimate interest or the visitor’s consent to cookies.
4. Data processors (third parties)
We share data only with trusted partners that are necessary for the operation of the website and marketing analytics.
Google Analytics – website usage analytics and statistics.
Meta (Facebook/Instagram) Pixel – allows us to measure advertising campaign performance, understand website usage and show more relevant ads to users on Meta platforms.
Smaily – sending marketing emails and newsletters.
Note: Your personal data is not sold or shared with third parties for independent advertising purposes.
5. Cookies
We use cookies and similar technologies to provide a better user experience and analyze how the website is used.
Analytical cookies (Google Analytics)
Help us understand how visitors use the website.
Marketing cookies (Meta Pixel)
Allow us to measure the effectiveness of advertising and show more relevant ads on Facebook and Instagram.
You have the right to refuse cookies or manage your consent through cookie settings. Disabling cookies in your browser may limit some functionality of the website.
6. Data retention
We retain your personal data only for as long as necessary to fulfill the purpose of processing or to comply with legal obligations (for example accounting requirements).
Data submitted via the contact form is generally stored until the inquiry has been resolved or the customer relationship has ended.
7. Your rights
You have the right at any time to:
access your personal data and request a copy
request correction or completion of your data
request deletion of your data (“right to be forgotten”)
restrict the processing of your data
withdraw your consent to receive marketing emails (by clicking the unsubscribe link in the email)
8. Updates and contact
Hild House OÜ reserves the right to update this privacy policy. Any changes will be published on this page.
If you have any questions, please contact us hildhouse@hildhouse.ee
